Strategic Planning

We combine extensive management experience with proven methodologies to create practical and customized approaches to help each client address its planning needs. We focus on addressing strategy and planning issues in the areas of Information Technology (IT) and Process Re-Design.
Conceptually our approaches often include several areas:

 

"Where Are You Today?“ - The Assessment

• Review/Define Strategic Goals and Drivers
• Assess Performance Effectiveness
• Assess IT Service Effectiveness
• Assess IT Organizational Effectiveness
• Assess IT Alignment with Organizational Goals

 

"What Do You Want To Become?“ - The Vision

• Conduct Industry/Peer "Best Practices" Review
• Conduct Emerging Technology Scan
• Establish Strategic Vision
• Establish Strategic IT Goals
• Assess Readiness for Change

 

"How Do You Get There?“ - The Plan

• Develop Business / Institutional architecture
• Develop IT Architecture
• Develop IT Standards / Policies
• Develop Long Term IT Strategies
• Develop Potential Project/Initiative List
• Justify and Prioritize Projects/Initiatives
• Develop Implementation Plan
• Develop New Organizational Model
• Develop Governance Model

Organizational Transformation

Major changes to a business and institution may stress the IT organization’s effectiveness and necessitate major transformation or programmatic change. MTC has assisted many clients in effecting these changes. Past projects have included:

• Organizational Assessments
• Change Management / Change Readiness Assessment
• Establishing Metrics and Measurements
• Business Process Improvement
• Team Building
• Training and Facilitation

Network & Infrastructure Support

Today’s complex and powerful IT infrastructures are a double edged sword – capable of providing highly reliable and fast access to a diverse and mobile user population but also targets for hackers from around the world attempting to cripple your network or steal private data. We help our clients build and manage highly available and secure technical infrastructures to ensure the successful deployment and operation of their applications and communications. We specialize in:

• Security Assessments and Remediation
• Network Design, Planning, and Implementation
• WAN
• LAN
• WLAN
• VoIP
• Vulnerability Management
• IP Convergence Strategies and Planning
• Technical and Operational Assessments and Planning
• Business Continuity and Disaster Recovery
• Collaboration and Messaging

Security, Privacy, & Compliance

IT security, privacy and regulatory compliance challenges are growing and becoming more complex every day. We offer a full range of assessment and remediation services to help our clients identify exposures, remediate weaknesses and most importantly reduce risk. We specialize in:

• Executive Awareness Presentations
• Security Strategies and Planning
• Risk Assessments and Remediation
• Incident Response and Audits
• Security Policy and Procedures Development
• Regulatory Compliance and Controls
• Identity Theft Red Flags Rule
• HIPAA
• FERPA
• PCI DSS
• GLBA
• Sarbanes-Oxley
• Vulnerability Scans and Penetration Testing
• Application Security and Controls
• Identity Management Solutions

Outsourcing Analysis & Planning

Most large IT organizations face continual pressure to operate more efficiently while delivering an ever growing portfolio of services. Did you notice that you never get to “un-automate” anything? – You just get more new work to add on top of all the old work.

 

One strategy for addressing this challenge is to outsource some portion of your workload, using external hosting, development and support resources and services. The important questions are: “Should we outsource?” and, if yes, “What should we outsource?”. We can help you figure out the what / when / where of IT Outsourcing.

 

Our Outsourcing Analysis and Planning Services include:

 

Opportunity Identification:

• Assessing the cost-competitiveness of your existing operations and recommending improvement changes and/or candidates for outsourcing

Alternative Strategies:

• Developing and analyzing alternative outsourcing options and recommending the best approach for each specific situation

Requirements Development:

• Developing outsourcing requirements and vendor RFP’s

Vendor Evaluation:

• Supporting the evaluation of outsourcing vendors and their proposals

Transition Planning and Support:

• Supporting the transition between in-house and outsourced operations or visa versa

Post-Outsource Audits:

• Conducting audits of the outsourced vendor’s service delivery and contract compliance

Interim IT Management

For a variety of reasons, many organizations find themselves in the position of either:

• Temporarily not having someone to fill a critical IT management position, or
• Needing someone to come in cleanup major problems within the IT organization.

 

Our firm has a wide variety of highly experienced IT Executives who can serve in an interim management role. They can come in, take over an organization, determine its strengths and weaknesses and work to improve the effectiveness of entire organization. These engagements make the most sense when there is a need that will last three months or more.

 

We provide Interim IT Management for the following areas:

 

• Chief Information Officers (CIO’s)
• Infrastructure Management Directors
• Security and Vulnerability Management Directors
• ERP Support Managers
• Web Development Directors
• Help Desk Managers